Connect for Health Colorado, the state’s health insurance marketplace, is preparing to help about 35,000 Cigna customers. The insurer is withdrawing from the state’s individual market, so customers must choose new plans for 2027.
According to a report by 9News, Connect for Health Colorado is encouraging customers to use an online tool for estimating costs and comparing plans. The tool shows available options and approximate costs. It also helps users check whether they qualify for financial assistance. Users need to provide only limited information, including their income, and do not have to fill out an insurance application first.
Nina Schwartz of Connect for Health Colorado, who is responsible for policy and external affairs, said Cigna customers will have many options. According to her, everyone will find plans from four to six insurers in their area. She added that the organization wants information about the changes in the market to be clear to residents.
Cigna announced in April that it was withdrawing from the individual insurance market across the United States, and in Colorado it formally filed notice with the state Division of Insurance. Current Cigna plans remain in effect through Dec. 31, 2026. To have coverage starting Jan. 1, 2027, customers must choose a plan from another insurer on their own. The change affects both people who bought a plan through Connect for Health Colorado and those who signed up directly with Cigna.
The number of people affected depends on the source. 9News reports about 35,000 customers. Data Cigna provided earlier show that 40,853 people in Colorado were covered by individual insurance. According to that data, the plans were sold in 12 Front Range counties and in Routt County.
Open enrollment for 2027 began Nov. 1. According to Connect for Health Colorado, people affected by Cigna’s withdrawal can also use a special enrollment period that runs through March 1, 2027. Ron DeVries, who runs an insurance enrollment assistance program at the Center for African American Health, expects more people to seek support with these changes.
Source: 9News
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